A Stay Interview is a structured conversation between a manager and a current employee that focuses on the employee’s experience, motivations, and reasons for staying with the organization. Unlike exit interviews - which occur when an employee is leaving - stay interviews aim to proactively identify and address potential retention issues, boost engagement, and improve workplace satisfaction.
These interviews are often part of a broader retention strategy and are typically conducted on a recurring basis, such as annually or biannually.
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Key Facts
- Proactive Tool: Conducted to understand what motivates employees to stay and what might drive them to leave.
- One-on-One Format: Usually held between a supervisor and an employee in a confidential, conversational setting.
- Customized Insight: Helps uncover unique insights about the employee’s job satisfaction, career goals, and workplace concerns.
- Retention-Oriented: Supports talent retention strategies by addressing issues before they escalate into turnover.
- Manager Training Needed: Requires managers to develop active listening, empathy, and trust-building skills to ensure effectiveness.
1. How is a stay interview different from an exit interview?
A stay interview is conducted with current employees to understand what keeps them engaged, while an exit interview gathers feedback from employees who are leaving.
2. What are common questions asked during a stay interview?
Questions often include: “What do you enjoy about your role?”, “What would make your job more satisfying?”, and “What might tempt you to leave?”
3. Who should conduct stay interviews?
Direct managers or team leaders usually conduct them, as they have the closest working relationship with the employee.
4. How often should stay interviews be conducted?
At least once a year is typical, though high-turnover departments may benefit from more frequent interviews.
5. What should organizations do with the results of stay interviews?
Use the feedback to identify trends, improve management practices, adjust policies, and create personalized retention plans.
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